Yes, U.S. employees who haven't yet been replaced on our own soil by someone from another country may soon find themselves leaving fewer voice mail messages after the beep!
With email, texting, instant messaging, Facebook, Twitter and workplace apps such as Slack, companies are coming to see voice mail as an archaic, wasteful line item that should be eliminated from the spreadsheet, sort of like the average, decently-paid U.S. employee.
As a Wall Street Journal article explains:
Under pressure to cut costs and eliminate waste, large lenders including J.P. Morgan Chase & Co., Citigroup Inc. and Bank of America Corp., are either eliminating or considering paring back a service once seen as essential to bank workers as calculators and business cards, said people familiar with the banks.An expensive and unnecessary legacy from a bygone era -- sort of like the average, long-term unemployed American who is still looking for a good job nearly seven years after our voice mail-averse investment banks almost crashed the entire economy. Simply watching this clip makes me break into cold sweats, and Brian Williams wasn't even exaggerating.Bank executives said that, in a world dominated by email and instant messaging, phone messages are an expensive and unnecessary legacy from a bygone era when sensitive documents were sent via fax and offices buzzed with young workers chatting on their headsets.
Message: If you call a client today and can't leave a voice mail, then you'll know what's up. You might have to send an email instead, or a text.
Your client will get back to you -- right after he shows his H-1B replacement how to use the copier and how to look up invoic...BEEP. Sorry you got cut off. With any luck, you can still save something for retirement.
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